You work within the Business Value Streams Savings & Payments and Digital, acting as a bridge between business and IT. You capture and analyze business requirements, organize workshops with various stakeholders (business, customer experience, legal, compliance), and follow up on the end-to-end delivery, including test coordination. You validate whether the solutions effectively address customer needs and contribute to efficient, user-friendly, and data-driven self-service processes.

Ideal Profile

• Experience with Jira, Confluence, and Agile

• Dutch and English (business fluent)

• Senior profile (5–8 years of experience)

• Strong domain knowledge of Savings & Payments, transaction processing, and digital self-service flows

• Experience as a business analyst and/or process engineer within the banking and insurance sector

• Experience with project-based work and stakeholder management

Soft Skills

• Analytical mindset with an eye for the bigger picture

• Proactive attitude and strong coordination skills

• Structured, open-minded, communicative, and critically minded

• Ability to identify challenges in a timely manner

• Collaboration with the Epic Owner, Product Owner, domain analysts, testers, and various business stakeholders

• Insight into digital services (mobile and internet banking) and banking products within Savings & Payments