Data & Delivery is responsible for selecting, prioritising and executing change initiatives in line with the organisation’s strategy. Together with your colleagues, you will help the organisation become even more data-driven.

Responsibilities

• Analyse and challenge business requirements and identify opportunities for improvement.
• Translate business requirements into clear specifications and expectations for project teams, software vendors and outsourcing partners.
• Follow up on implementation and delivery tracks through the organisation’s collaboration model and validate whether the proposed solutions adequately address the defined requirements.
• Look beyond the initial request and identify opportunities to make the organisation more efficient and data-driven.

Ideal Profile

• Demonstrable experience within a financial institution.
• Experience implementing an external software package or third-party solution.
• Strong analytical thinking skills, while maintaining a clear view of the bigger picture.
• Proactive mindset and strong coordination skills, with the ability to capture business requirements from various stakeholders and translate these into actionable items for IT.
• Knowledge or experience in KYC/AML is considered an advantage.
• Experience with customer onboarding and/or customer lifecycle management is a plus.
• Knowledge of or experience with Salesforce is considered an asset.
• You are proactive, eager to learn and have a strong sense of perseverance.
• You communicate clearly and openly and are a good listener, understanding that effective communication is a two-way process. An excellent command of Dutch is therefore important.
• Whether working independently, with colleagues from your own team or as part of a project team, you are able to adapt your working style and communication to the circumstances.