As a Business Information Analyst you will be at the forefront of the projects to digitalize. The initial focus is to renew and mobilization of the technology and systems.
Tasks and responsibilities
You will be a pillar of the center of competence with detailed knowledge of the people, functions and end-to-end processes as well as the various systems and tools used
Your challenge is to build bridges and work with functional and technical experts within vendors and IT in describing business requirements and implementing systems
You will drive the day-to-day sustain activities of the running systems and solution
You have sufficient understanding of aviation to be able to co-ordinate and champion change recognizing the regulatory background and inherent complexity
You will prepare and support each development stage through Analysis, Design, Testing and Implementation where you:
Organize workshops, interviews and visits to gather these business requirements, processes and data
Can articulate and write unambiguously about requirements, processes and data
Analyze and prioritize these requirements to come to a Global standard that can be used
Are able to prepare test scenarios & cases as well as the data needed for test execution
Execute tests and co-ordinate with end-users and IT colleagues
Support end-user training and implementation co-ordination across business and IT
You define and support integration projects between operational systems
Together with your colleagues, you will drive on time and quality go-live of new digital solutions.
Ideal Profile
You are in the possession of a Master degree or have equivalent industry experience; a background in engineering/maintenance, transportation and/or computer science is a must.
A minimum of 10 years’ experience in aviation maintenance and IT systems
Knowledge of maintenance systems (e.g., TRAX, AMOS), preferably as an Administrator or project implementation lead
You are a problem solver, someone that thinks logically about systems and processes and brings together accurate cogent explanations/solutions.
You have co-ordination skills which involves the ability to listen and act with limited oversight to bring the correct involved parties into play at the right time.
Having experience in the Business Requirements Management (BRM) techniques of gathering, analyzes, modelling and review is an advantage
Proficiency in PC skills and IT aptitude, including working knowledge of Office365
You have preferably experience with collaborative tools such as Teams, JIRA, Confluence
Having experience with test management tools such as QTest and service management tools, such as Service Now is an advantage
Knowledge about project management methodologies such as PRINCE2, PMI is also an advantage
Excellent communication skills, with the ability to present and argue in a structured and concise manner at all organizational levels
You are able to communicate fluently in English (spoken and written) in a clear and concise manner.
