The Change Officer contributes to the definition, execution, monitoring and supervision of changes related to the implementation of different projects. This includes changes to culture, business processes, technology, and organization. He/she plays an important role in ensuring that the staff members embrace change and ensures that change initiatives are designed and implemented on time and on budget. He/she works closely with the Knowledge &Competence manager and for some project with the HR Business Partner. He/she consults with the Project Manager to design and draft change plans that can be implemented quickly and with minimal resistance from staff members. The Change Officer is part of a dedicated Change team composed of three professionals, working collaboratively to support transformation initiatives across the organization.
Change design, implementation, and communications
Work with business project teams (e.g. business initiatives, engineering transformation projects) to: Orchestrate, support, prepare and activate change management strategies, transformation roadmaps and change plans to support a digital and agile transformation of the organization (with impact on processes, technology, and people).
Analyse the impact on people.
Contribute to the implementation of the change plan in collaboration with the teams concerned.
Identify and resolve the main obstacles to transformation.
Orchestrate, support, nurture and activate the overall change communication plan and ensure transparency throughout the change journey. Support the various transformation pillars (core business, technology, and value assurance) in their approach and implementation of change.
Train teams in storytelling and communicating the impact of change.
Co-Leading a team of Change agents & Trainers.
Support, prepare and activate the overall Training management strategy.
Ideal Profile
Master's degree in business management or organizational psychology, master’s degree in business administration, energy engineering, digital engineering, communication/change or related field/equivalent experience
Project management experience
Experience change management into business project
Change management expert 5 years: in-depth knowledge and experience of change management principles, methodology and implementation.
Familiarity with the ADKAR methodology is required. Certification is highly desirable
Soft Skills
Critical thinker, passionate about challenging the status quo to find new solutions and original ideas - loves and embraces change.
believes in a non-hierarchical culture of collaboration, transparency, and trust within the team.
Not afraid to "roll up his/her sleeves" and willing to step out of his/her comfort zone to learn - pushes the team to do the same (hands-on profile)
An experimental mindset to stimulate innovation.
Excellent communication skills, ability to tell stories and build strong relationships.
Problem-solving and analytical thinking skills
Solution orientation
Excellent organizational, project management and time management skills. Ability to identify and set priorities.
Quickly adapts to different contexts and situations.
Stress resistance and emotional stability to cope with VUCA environments.
Languages
Fluency in French and Dutch is preferred; otherwise, good understanding of the second language is required
Fluency in English
Project documentation is in French or Dutch or English.
For training & Change Workshops to end-users, both French & Dutch will be used also.
