Tasks

• Ensure day-to-day contact with our end customers

• 1st contact point for our customers

• Provide correct answers to our customers questions

Ideal Profile

• Language requirements: Dutch, French & English - Strong Spoken and written communication skills

• Education: Bachelor degree or experience in Customer Service

Required experience / knowledge            

• <  2 > years of relevant experience

Technical experience 

Mandatory             

• Good expertise in MS Office

Business experience              

Preferable 

• Strong interest in finance and banking (products)

Soft skills  

• Strong communicator, diplomatic and customer-oriented

• Quality minded

• Commercial spirit

• Able to work independently

• Stress resistant and flexible

• Analytical approach