Analysis of user needs and translation in coordination with the Solution Architect. Taking into account technical capabilities/limitations in order to ensure the quality of the existing architecture and applicable quality requirements in the delivery of new applications and continuity of existing applications.

Business analysis

Collect, challenge and document end-user needs in order to have a standardized, complete and correct representation of business needs that serves as input for the functional analysis.

Example of activities:

• Challenging business requirements and translating them into functional requirements.
• Manage requirements and keep them up-to-date
• Understand the business processes (and thus the use of the applications in the business) so that new requirements can be translated into workable solutions
• Translate business requirements to the product teams
• Perform impact analysis with input from the entire team
• Work closely with Product Owner to thoroughly understand our customers' challenges
• Monitor that the E2E solution provided by different integration points in the application landscape always delivers the desired result for business

Solution proposal

Analysis and comparison of customer-oriented solutions and presentation of best possible solution to users in the business

Validation/adjustment proposed solution if necessary.

Example of activities:

• Prepare a solution proposal.
• Determine and evaluate the IT benefits and costs (e.g. license cost, effort, ...) of a proposed solution
• Document the assumptions of the proposed solution
• Organize workshops/ presentations with business
• Follow up and apply guidelines with impact on ICT in order to guarantee an application that meets the intrne standards (also test follow-up)

Functional analysis

Preparation of the functional analysis according to the agreed standards in order to give the developer a correct and complete input for the development of the new or the modification to the existing application according to the needs of the business.

Example of activities:

• Monitoring the functional architecture of the applications (E.g. data model).
• Elaborate the business requirements taking into account the technical constraints and the existing architecture (in consultation with Solution Architect)
• Defining and managing the application logical information model
• Transform business concepts into ICT concepts and vice versa
• Define the authorization matrix for an application in collaboration with dba, security and business
• Perform impact analysis with input from the entire team
• Define non-functional requirements in consultation with the Solution Architect
• Analysis of test defects/problems/...

Functional design

Establish functional design in order to define roles and responsibilities within the application landscape and ensure a logical structure in the application landscape architecture

Example of activities:

• Establish functional blueprint
• Draw up functional interface specification

Documentation

Drafting and maintaining documentation in order to provide a correct and reliable view of the application landscape at all times.

Example of activities:

• Draw up documentation about the chosen solution
• Maintaining processes
• Maintain documentation structure

Knowledge development

Build, maintain and exchange relevant evolutions in its own domain in order to contribute to its own development and professionalization as well as that of the team.

Example of activities:

• Active participation in team collaboration.
• Team support

Quality assurance

Facilitate acceptance testing together with the testers and create awareness about quality in order to ensure the quality of the E2E process, both in terms of project, operational, and business operation.

Example of activities:

• Review test plan.
• Follow up and validate user tests
• Respecting standards
• Taking quality and continuity into account as a decision criterion

Continuous improvement

Identify, propose and implement improvement actions in order to improve the predictability of processes and improve the quality, effectiveness, efficiency and customer friendliness of the product or service provided.

Example of activities:

• Perform peer reviews for deliverables prepared by direct team members
• Keep system documentation up-to-date and share with customers
• Analyze, implement, follow up and validate improvement initiatives to automation to promote the continuous delivery pipeline (e.g. automate test scenarios)
• Experimenting with new tools/frameworks
• Continuously improve the team's processes
• Implement cost savings, e.g. through process improvement

Self-organizing teams

Apply Lean/agile mindset, principles and skills in order to achieve greater operational excellence, job satisfaction and empowerment of teams.

Example of activities:

• Create support for the NDM agile safe way of working
• Incorporate tasks within the product team that are not necessarily aligned with the current role but are within the capabilities and contribute to product quality and team performance
• Give and receive feedback to become stronger as a team by addressing colleagues about their performance in a correct but professional manner Actively participate in team and/or program ceremonies such as daily scrums, PI planning, demos, retrospectives ...

Risks

Awareness of the - daily - risks inherent in the products, activities, processes and systems. Reporting and identification of noted risks during service execution.

Example of activities:

• Analyzing investigated principles of the security and risk policy and working out solutions
• Respect the internal policy on information security and operational risk and follow training on risk awareness and management
• Working out adjustments and solutions from necessary to mitigate risks or to meet audit recommendations
• Actively identify risks from your own work and coordinate with your supervisor or ISRM where necessary.

Expectations:

• Senior
• 3 years experience as a business or functional analyst
• IT background
• Experience with data
• Experience with Oracle data bases and SQL
• Experience data modeling designs data warehousing and data vault