The company uses the sopra banking platform for core banking activities. This software package runs on the servers and is supported by a team of ops engineers. They are responsible for the smooth running of the processes, solving incidents and any workarounds pending a permanent solution.

The functional analyst (with technical knowledge) should be the bridge between the functional needs of the organization, sopra as a third party and the team of ops engineers.

Responsibilities

• In-depth knowledge of issues: identify, analyze and solve complex technical and functional problems within the sopra banking platform.

• Build domain knowledge: become expert in core banking platform and share knowledge with the team and the customer

• Increase quality: make a proactive contribution to improve processes and systems

• Provide support: collaborate with technical specialists to ensure operational stability and implement improvements

• Communication: maintain close contact with internal stakehoulders and external suppliers like sopra to ensure optimal collaboration.

Ideal Profile

• Functional knowledge combined with technical skills and strong drive to learn

• Experience with functional analysis within an IT environment (preferably banking or finance)

• Experience in banking and financial software, preferably sopra banking platform

• Excellent communication skills (oral and written)

• Knowledge of: UML, Enterprise Architecture, Jira, SoapUI, Postman, API, REDT, JSON, SOAP, XML, SLQL, AKS, OAUt2, ...