We are looking for a senior, technically‑minded Functional Analyst with strong analytical skills and deep interest in data processing, digital lead flows, and cloud-based architectures. Someone who is hands‑on, autonomous, and driven to understand how systems work end‑to‑end — beyond classic business analysis.
Your Role
As a Senior Functional Analyst within the Leads Capabilities Team, you take ownership of the further expansion and optimization of our end‑to‑end leads framework.
Operating at the intersection of business and IT, you translate commercial needs into robust, scalable solutions and ensure consistent lead processing across multiple channels.
You act as the primary point of contact for business as well as IT teams, providing clarity, structure, and technical-functional leadership.
Tasks
Strategic & Analytical Problem-Solving
Translate business requirements into feasible IT solutions and data-driven concepts.
Challenge assumptions, validate feasibility, and ensure proposals are grounded in technical reality.
Apply process-flow thinking to design efficient, coherent lead journeys.
Deep Data & Processing Insight
Contribute to processing strategies for millions of datapoints across channels.
Understand underlying data logic, transformation rules, and pipeline behaviour.
Experience with PySpark, data pipelines, cloud processing, or distributed data frameworks is a strong advantage.
Comfortable analysing data behaviour, investigating root causes, and digging into the “how” and “why” behind systems.
Technical Affinity & Hands-on Mindset
Engage confidently with engineers, architects, and data specialists.
Understand cloud concepts and the fundamentals of our Commercial Data Platform.
See technical complexity as an opportunity to improve and refine lead processes.
Ownership & Autonomous Delivery
Manage your own workstream from analysis to solution design.
Conduct feasibility assessments, write functional specifications, and evaluate solution alternatives.
Balance scope, technical constraints, budget, and time-to-market.
Ensure solutions are not only implementable but fit into the broader architectural context.
End-to-End Collaboration
Work with international teams on architecture boards, design sessions, and validation cycles.
Ensure alignment between business objectives and IT implementation.
Support monitoring, reporting standards, and operational quality.
Stakeholder Support & Process Expertise
Act as subject matter expert for lead flows and technical-functional questions.
Guide stakeholders in correct use of the leads framework and ensure process consistency.
Identify optimization opportunities and proactively propose improvements.
