The Functional Analyst supports multiple development teams in determining how Jira and Confluence should be optimally configured.

You translate needs and requirements and act as the point of contact toward an external Atlassian partner responsible for the technical implementation and configuration.

After delivery, you guide validation and testing to ensure the solution aligns with the teams’ expectations.

Responsibilities

• Analyzing the operations and needs of various development teams

• Preparing a functional requirements analysis for Jira and Confluence

Advising on:

• Project structure

• Workflows

• Roles and permissions

• Use of Confluence spaces and templates

• Coordinating with the Atlassian implementation partner

• Following up, testing, and validating the configuration

• Acting as a bridge between business, development, and the external partner

Ideal Profile

To successfully carry out this assignment, we expect at least:

• Proven experience as a Functional Analyst (minimum 3–4 years)

• Practical experience with Jira and Confluence (usage, structure, workflows, reporting)

• Experience in requirements analysis within a software or development environment

• Ability to translate the needs of multiple teams into clear functional requirements

• Strong communication skills and experience in stakeholder management

• Structured and analytical working style

Nice to Have

• Experience working with multiple development teams or in Agile/Scrum environments

• Experience collaborating with external implementation partners

• Knowledge of Jira Service Management or ITSM is a plus