In the Agile organisation, you will be working in the Digital Working-tribe where you will combine the roles of Initiative Owner (Program Manager) and Squad Scrum Master.
The Initiative Owner, being the Agile equivalent of a Program Manager:
Manages a set of related projects that are required to achieve a business objective.
Ensures the program goals are met by providing an englobing decision-making capacity that cannot be achieved at project level.
Ensures that the Program is completed on time and within budget, and that the objectives are met and the different interests involved are satisfied.
The Squad Scrum Master:
Helps the team achieve the goals by creating a smooth working environment and promote continuous improvement
Coaches in self-organization and reinforces Agile practices
Facilitates the daily huddles
Ensures follow-up of dependencies and impediments between squads and constructs
The mission of the Tribe Digital Working BE is to deliver Digital Working devices and services to our users, ensure the quality of the devices and services and support the users in their Digital Working experience.
Our goal is to ensure business and users are
Easily provided with the tools they need to work and collaborate digitally
Satisfied with these tools by providing technical and functional support on the field and remotely through “Le Comptoir”
As program manager, you will manage the Initiative that handles the onboarding of different entities in Belgium and the Netherlands in the IT-ecosystem and services.
Tasks
Agree on program objectives with management and stakeholders
Boost and monitor the progress of the projects in the program
Provide the involved project managers and product owners with a program perspective (purpose and status)
Identify and manage cross-project dependencies
Identify and manage program risks and issues
Monitor individual project progress, and support project-level activity when required
Estimation and follow-up of the program cost
Reporting towards line management and stakeholders
Adhere to policies and procedures defined by Compliance, Permanent Control and Operational Risk
Acts as escalation path for project managers or product owners in the project
You will be Scrum Master of the squad with the major contributors to your Initiative. Together with the Product Owner, you will promote collaboration, knowledge sharing and continuous improvement and handle the squad’s impediments. Goal is to increase squad maturity and reach the squad and project goals on time, budget and scope.
Ideal Profile
Language requirements: Excellent knowledge of English, decent knowledge of French and Dutch
Education: Master degree or equivalent by experience
At least 10 years of experience
Mandatory
Proven experience in the management of complex projects or a program of projects
Very good knowledge of Project management methodologies and tools
Strong organizational insight
Familiar with various IT systems
Soft skills
Ability to see the overall picture (helicopter view) - strategic thinking
Decision-making
Strong communicator, diplomatic and customer-oriented
Proactive
Team spirit
Management skills and the ability to motivate people
Structured approach and goal-oriented